Brands have been eager to investigate technology’s potential for their companies ever since Facebook introduced Messenger Chatbots back in 2016. Today, the likelihood is that if you use the internet to browse, there is a possibility that a chatbot has already engaged with you. You’ve probably noticed a chat interface…

Chatbots are increasingly becoming a prominent feature in the customer service experience. Whether on your computer or on your phone, no matter where you want to reach customer service representatives, chances are high your first interaction, be it voice or digital platform, will be with some form of a chatbot. …

Virtual reality has become a hot topic in the industry. It’s hard to know where to start, but one thing is clear: Virtual reality will be a huge part of our lives in the future. The question is, how realistic can virtual reality become? We know it’s possible — there…

Over the past few years, the OTT (Over-The-Top) industry has undergone quite a revolution. Research suggests that the global OTT market will grow to $157.9 billion by 2024, at a CAGR of 14% during the forecast period. It is safe to say that the OTT popularity is here to stay…

The conversational AI industry has exploded and has seen immense growth in the last decade. The chatbot industry will reach 454.8 million U.S. dollars by 2027, from 40.9 million dollars in 2018. Pandemic accelerated this growth with the digital transformation taking center stage and becoming a necessity for every business…

Businesses today are moving towards a more customer-first approach with their strategies. To increase sales, a business should focus on increasing loyalty, and this can be done through excellent conversational customer service. A recent study by Accenture found that 56% of CIOs and IT leaders surveyed worldwide say they expect…

The outbreak of COVID disrupted the traditional way of working. While the shift from office to work from home was abrupt and tough, it has now become the new normal. According to a report by Owl Labs, 90% of respondents found working remotely more productive than working at the office. …

In 2016, the market for Augmented Reality software reached USD 2.13 billion. It is expected to reach USD 35.22 trillion by 2022. This forecast period will see a CAGR (57.36%) of 57.36%. The base year for the study is 2016. It was predicted to increase in the years 2017–2022. AR…

Traditional fitness programs are full of difficult exercises and a hectic schedule. Users should focus on the various exercise patterns that are combined with heavy weight loss. Sometimes, the duration of an exercise session can be quite long. Virtual Reality workouts are more immersive and effective thanks to modern technology. …